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Cover/01 · Attribution vs Incrementality
M Measurement Field Guide All topics
01
Figure 01 · Definition

Attribution counts who was touched. Incrementality counts what was caused.

Same data. Three slicings. A three-fold gap.

A holdout experiment shows 100 conversions with marketing off and 110 with marketing on. Three ways to slice that observed lift produce three different "marketing impact" numbers. Of the 30 conversions credited by attribution, 20 would have happened anyway and 10 are caused by marketing — that's the bridge between the two views.

The figure · same 110 conversions, three slicings
Before · Baseline
What happens with zero marketing.
100
Organic baseline (100)
Total = 100
Attribution view
Marketing gets credit for everything it touched.
80
30
Attribution
credits all 30
Untouched (80) Touched · attributed (30)
Marketing impact = 30
Incremental view
Marketing gets credit only for the lift it caused.
100
+10
Incrementality
credits only 10
Baseline (100) Lift (10)
Marketing impact = 10
Why the gap — decomposing the 30 touched

Both views are looking at the same 30 touched conversions. The difference is what they count. Attribution credits all 30. Incrementality only credits the part that wouldn't have happened anyway. The clean 30 = 20 + 10 split holds only if marketing moved the people it touched and no one else — no spillover to the untouched 80, a stable base rate; that's exactly what Pollution and Substitution put under stress.

30 attributed = 20 counterfactual + 10 incremental
About "touched"

What counts as a touch — click only, view-through impression, 30-day window, cross-device — can swing the attribution number by 3–10×. The same channel reported under a 1-day-click rule and a 30-day-view rule gives wildly different "marketing impact." Attribution's 30 here is a stand-in for whatever your platform's rules count; the platform never measures the 10.

Takeaway Attribution answers "who was touched?". Incrementality answers "what was caused?". Different questions, different methods, neither replaceable by the other. The 20-conversion over-credit here is the cost of confusing them when you make a budget call.

The 3× ratio shown here is illustrative. Real ratios vary widely with channel and audience: roughly 1.5–2× for cold-acquisition paid social, 3–5× for typical retargeting display, 10–20× for high-funnel view-through. The cleaner the audience (more net-new, less retargeted), the closer attribution and incrementality converge. When they diverge sharply, you're paying for conversions that were already coming. And the incremental 10 isn't read off a dashboard — it comes from a holdout, and like any experiment it carries a confidence band whose width is a question of how the test was sized.

Methods note

Numbers throughout are illustrative. The 100 / 110 / 30 / 10 split is the simplest example that surfaces the gap; real ratios vary by channel, funnel stage, and test design.

Further reading
  • Localized Shift vs Overall Causal Impact
  • Adstock & attribution window considerations
  • Test Design · Power, α, p-value, tails
  • Superiority vs Non-inferiority